We have a series of new training courses for social enterprises coming up over the next few months, delivered in partnership with the Arc Building Better Business Initiative, led by BITC.
Whether your team needs to develop skills on presenting, fundraising, branding, business strategy, watch this space.
These workshops are delivered by our Company in partnership with arc Building Better Business, an initiative founded by Business in the Community with support from Deloitte, bp and Visa, to support social enterprises in London.
Presenting with Impact Workshop
In this workshop, you’ll gain the confidence and techniques to stand up and deliver your presentation with impact.
Whether you’re pitching for investment, giving a presentation to your team or even speaking at a wedding, you need to stand out and deliver well.
You’ll learn how to:
- Open your presentation with impact
- Keep the audience listening to you
- Manage your own nerves
- Finish with a bang
- Use PowerPoint effectively
- Engage the audience to take the action that you want them to do
Packed with hints and tips from the world’s leading presenters, you’ll leave this workshop confident of how to deliver your presentation best.
Rob Geraghty is an expert presenter and one of the UK’s leading presentation coaches. He’s worked with Apple, Vodafone, Bank of America and at the world’s leading business schools.
These courses are open initially to arc BITC Members for £30 . Find out how to become a BITC Arc member here
Sales Techniques and Customer Relations Training
Developing relationships with new and existing customers into orders will increase your client base and ensure you win more business.
Improved sales skills = more revenue
In the course, you will learn how to:
- Backing up your marketing plan with a sound sales strategy
Identifying the best sales approach to use following different forms of marketing.
Ensuring that there is sales support and effort following a marketing campaign
- Gold / Silver / Bronze Enquiries
How to prioritise the enquiries, what makes one enquiry better than another?
Identifying the criteria and response required for different types of enquiry.
- Developing client rapport and building long-term customer relations
Establishing a rapport with the client from the outset.
- Establishing the client’s situation, needs and problems
This is the key ingredient to winning business and converting enquiries into business. Ask the right questions when you initially take the enquiry, follow up with a quote, or call a company to follow up on a marketing campaign.
Understanding the client’s situation is a key technique in the sales process.
- Selling your company to the client
Understanding the key sales features and benefits of your business. Selling the best product and or service for the brief. Ensuring relevance to client objectives and needs.
- Closing the sale
Looking at methods to ensure that you gain commitment from the client throughout the sales process so that you convert the enquiry into an order!
Olivia Sadie – Trainer Profile:
Joanna has over 22 years of experience in sales, training, consultancy, and recruitment. She has extensive commercial experience gained from over 12 years in the competitive world of media and newspaper advertising sales, where she held several senior sales and account management positions.
In 2000, she established Leapfrog. Through Leapfrog, she has consulted, trained and coached a wide variety of SME businesses across a range of industries, including marketing, media, non-profit and professional services, to help improve the performance of their sales teams working with them to increase turnover, penetrate new markets and develop relationships with existing clients.
Joanna has a successful track record as a trainer and is passionate about helping people move from average to exceptional performance. She brings an enthusiastic, engaging and consultative approach to training and a desire to help people unlock their true potential.
These courses are open initially to arc BITC Members – £30. Find out how to become a BITC Arc member here
