‘Behind the Impact’ Webinar: How to prepare and plan using Salesforce for Impact Management
We were delighted to have Heather guest-speaking at this Salesforce.org webinar, outlining how to get the best of Salesforce for your impact management.
Heather was joined by our Company client, Chris McAleese, Head of Development at YMCA Humber. He shared their initial vision for aligning their impact management strategy and their experience of producing impact reporting with Salesforce, using data to prove they are delivering on the organisation’s mission.
Their driver for Chris and his team was to tackle the issue of mission drift and reporting from an organisational perspective. To do this, they developed a core set of strength indicators that can be used for all service users across the array of services delivered. Find out more by watching the webinar recording here >>
Using Salesforce for Impact management is one of our specialist work streams at our Company.
We advise clients on how to develop and turn a theory of change into a real-time monitoring system, to give you the evidence you need for funding and reporting.
Chris talks about the support he received from our Company:
‘‘Working with our Company has helped the staff to engage and understand the benefits of a new approach and system – whether it is freeing up their capacity to spend more time on the front line, coordinating service user assessments or introducing new ways of collecting data instead of using paper. At YMCA, allocated project team members have been provided with Salesforce admin training by our Company to empower them to update and evolve their system architecture to meet the needs of the team now and in the future as new requirements are identified and projects started.”
